FAQs

Fountain Specialist

Have a fountain, accessories, or decor-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Where are you located?

    Our business is located at 226 Main Street in Milford, OH 45150. Fountain Specialist proudly serves homeowners, businesses, and property managers throughout the surrounding area. Whether you're interested in custom fountain design and installation, professional maintenance, or expert water feature services, our team is ready to help bring your vision to life. Contact us to schedule a consultation or visit our location to learn more about our services.
  • What are your business hours?

    We are open for business Monday through Friday from 10 a.m. to 5 p.m. and on Saturdays from 10 a.m. to 4 p.m. During these hours, our team is available to answer questions about water features, cast stone statues, pond maintenance, repairs, and other services. We encourage customers to call ahead if they would like to discuss a specific project or schedule an appointment with one of our specialists.
  • What services do you provide?

    Fountain Specialist offers a wide range of products and services related to ponds, fountains, and water gardens. Our offerings include custom fountain design and installation, pond construction and maintenance, water feature repairs, aquatic plant selection and care, fish stocking services, and water quality management. We also specialize in fountain restoration, helping aging or damaged water features regain their beauty and functionality. As one of the area's trusted water fountain companies, we provide consultations for those considering adding a water feature to their property, as well as regular maintenance plans to keep ponds and fountains operating at their best.
  • What should I do to prepare for my service?

    To ensure a productive visit, we recommend clearing the area around your water feature for easy access. If possible, take photos of any specific concerns you have about your pond or fountain. Having water test results on hand can also be helpful. Please ensure there's a functioning outdoor water source and electrical outlet nearby if required for the service. Whether our technicians are performing routine maintenance, fountain restoration, or servicing decorative features that include cast stone statues, these preparations help us complete the work more efficiently.
  • Do you offer any warranties for your work?

    Yes, we provide a comprehensive warranty on our installations and repairs. The specific terms of the warranty may vary depending on the service provided. We encourage you to discuss the details of our warranty policy with our team during your consultation to understand the coverage for your particular project. Whether you choose our fountain design and installation services, maintenance solutions, or fountain restoration work, Fountain Specialist stands behind the quality of our craftsmanship and customer service. As one of the leading water fountain companies in the region, we are committed to delivering long-lasting results and customer satisfaction.